Resident support
Moving in
Coordinate your agreed move-in date, handover and practical questions.
Once a tenancy has been agreed, contact us about the move-in appointment, handover, inventory information and practical arrangements for your new home. Include your property reference and agreed start date.
The licensed photograph illustrates this service. Request the actual particulars and photographs for a specific property.
What to expect
Covers move-in coordination for an agreed tenancy. Handover times and any required information are confirmed in advance under the relevant written agreement.
Contact & appointments
Enquiries and viewing requests are free. We aim to reply within two working days. Contact hours: Monday–Friday 09:00–18:00; Saturday 10:00–14:00, UK local time, excluding UK bank holidays. Derby and Derbyshire. Office visits and viewings are by appointment; specific property arrangements are confirmed in writing.